INCLUDED IN THE PRICE AT NO EXTRA COST
Free Business Consultation
With 20 years of experience in the field, we can help you navigate the direction your business should take if you have doubts. Whatever technical decision you have to make, we are here to help you with a detailed explanation of the pros and cons.
Exceptional Training and Onboarding Process
Video calls with our support agents guide you through the onboarding process and training. We also provide project management tools and chat platforms as part of our support channels.
No Hidden Costs
You will be provided with a clear pricing structure upfront, ensuring transparency and trust.
No Fixed Length Contract
Our contract has no expiration date. We will be your supportive partner for as long as you need us, without the constraints of a long-term commitment.
Security & Compliance Certifications
We maintain industry-standard certifications, including ISO 9001 for quality management systems, to ensure your data and operations are secure and compliant. Our software base is open source, following all the OS security standards.
Customer Support
Our team is here to keep your business running smoothly with dedicated support. You can expect a response within 24 hours, and we prioritize rapid resolution to keep your business running smoothly.
System Features
Multi-Language Support
The platform is fully multilingual, enabling seamless communication in any language worldwide.
CONTENT Features
Content Migration Within Provided Templates
If your data can be structured according to our template system, content migration is charged at an hourly rate. Simply prepare an Excel template with columns for each field and the import process will be seamless.
Optional Content Migration from Any Platform*
If your data requires more complex migration, we will analyze and prepare the import files or services at an additional cost, ensuring a seamless transition.
This feature can be added as an option, with pricing based on an hourly rate.
Mobile Responsiveness
Both the admin and user interfaces are optimized for handheld devices, ensuring easy access to knowledge on phones and tablets.
Customizability*
We can tailor the entire system to your specific needs.
This feature can be added as an option, with pricing based on an hourly rate.
Scalability Options*
As your organisation grows, KortexWiki scales to support larger teams, increased data volumes and expanding knowledge management needs.
This feature can be added as an option, with pricing based on an hourly rate.
Detailed Content Descriptions
Quick and efficient migration of content into the system is available free of charge if data is structured according to our template. For non-template data, migration is offered at an hourly rate, ensuring all information is accurately imported.
Bulk Content Import (CSV, Excel)
Quickly import large amounts of content into the system using a simple Excel or CSV file (our template) and add detailed descriptions, images and translations later.
Bulk Content Editing
Easily edit and update large volumes of content at once, streamlining the process of making changes to multiple entries simultaneously.
Different Content Types
By default, a single content type is available. For more advanced needs, multiple data sets can have cross-connections for integrated management.
This feature can be added as an option, with pricing based on an hourly rate.
Documents
Store and manage documents that are accessible to all who need them. The knowledge base can be open to all users or restricted to specific groups with password protection, ensuring the confidentiality of sensitive information.
This feature can be added as an option, with pricing based on an hourly rate.
Analytics & Reports
Search Reports
Generate detailed reports on how often your content is searched, what users are searching for, and what results they receive, helping you to refine and improve your knowledge base.
Content Performance Reports
Analyse the relevance and performance of your content based on user interactions, helping you to create more relevant and effective knowledge assets.
User Interaction Reports
Track how users interact with your knowledge base, identifying the most viewed content and common areas of interest to improve the user experience.